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Terms of Service

Last updated: September 13, 2026

Your use of the If Required service (the “Service”) is governed by this legal agreement (the “Terms”). The Service is operated by Memhold, located in Albany, New York. Contact us at taylor@ifrequired.com.

By using the Service, you agree to these Terms. Please read them carefully.

You must be at least 18 years old, able to form a binding contract under the laws that apply to you, and not barred by law from using the Service.

Using Our Service

You must follow all policies and rules made available to you within the Service. You agree to use the Service only for lawful purposes and as permitted by these Terms.

To use the Service, you must establish an Account. You are responsible for maintaining the confidentiality of your password and Account, and for all activities associated with your Account. If you become aware of unauthorized use, you must notify Memhold immediately.

Keep your account and contact details current and periodically review your release settings. Any planned account closure by us is subject to the notice and content-retrieval provisions below.

Using our Service does not grant you ownership of any intellectual property rights in the Service or the Content you access. The Service, Software, and associated assets are protected by copyright, trademark, and other laws. You may not reproduce, distribute, or modify any portion of the Service unless expressly permitted.

You agree not to:

  • Reverse-engineer, decompile, or attempt to extract source code from the Software, except where applicable law permits it
  • Disable or circumvent security features
  • Probe, scan, or test systems for vulnerabilities without our authorization
  • Breach authentication measures
  • Access or tamper with non-public areas of the Service
  • Introduce viruses, malware, or spam
  • Interfere with or disrupt other users or networks
  • Access the Service using any unauthorized methods (e.g., scraping)

If your behavior threatens the integrity or operation of the Service, we may suspend or terminate your access.

We may communicate with you via email, mail, or notifications within the Service regarding updates, changes, or notices.

Your Content in Our Service

All content you upload, store, or transmit through the Service (“Content”) remains your property. Memhold does not claim ownership of any Content you provide.

You grant Memhold a worldwide, non-exclusive license to host, store, reproduce, transmit, and technically adapt your Content only as necessary to provide the Service and carry out your release instructions. This does not authorize use of your Content for advertising or unrelated purposes. The license lasts only as needed for these purposes, including authorized recipient copies and retention described in our Privacy Policy.

Memhold does not provide legal advice, verification of content authenticity, or identity validation for recipients.

You are solely responsible for ensuring:

  • You have the rights to upload and share the Content
  • Content does not violate any laws or third-party rights
  • You properly configure contact details and confirmation settings

We may remove or refuse to display Content that we believe violates the law or these Terms.

You are also responsible for backing up your Content. Keep independent copies of important information. Any liability for lost, corrupted, or deleted data is subject to the limitations and mandatory legal rights below.

Contacts, Confirmations, and Release

You select one transfer contact to receive all your notes and choose whether one, two, or three confirmation contacts must report an incident before release. Your transfer contact may also be a confirmation contact. By configuring these settings, you authorize us to notify your contacts and carry out the release when the required confirmations are received.

After the required confirmations, all your notes are copied to your transfer contact’s account, an email asks them to sign in with the address you provided, and your account is closed. Confirmations reflect reports from your chosen contacts; they are not independent proof of death, incapacity, or legal authority.

Choose people you trust, make sure contact details are accurate, and explain their roles. Confirmation contacts must not knowingly submit false reports. A recipient may save or share copies, and a completed release may not be reversible. Contact us immediately about mistaken confirmations or an incorrect release. Do not assume a support request will stop a release already in progress.

If Personal Follow-Up is included in your plan, a person follows up with your chosen contact by email, text, and phone if receipt is unconfirmed. This does not change your release conditions or guarantee that the contact will respond, access the notes, or act on them. The Service is not an emergency response service.

Subscriptions, Billing, and Cancellation

Paid plans are purchased through Apple’s App Store. The purchase screen shows the price, billing period, included features, and any trial conditions before you subscribe. Subscriptions renew automatically for the stated period unless canceled through Apple. RevenueCat helps us manage subscription status and paid access.

To cancel on iPhone, open Settings, tap your name, then Subscriptions, select If Required, and choose Cancel Subscription. See Apple’s cancellation instructions for other devices and circumstances. Check the renewal or expiry date shown by Apple. Deleting the app or closing your If Required account is separate from managing your Apple subscription; check Apple’s subscription settings to prevent unwanted renewals, including after a note release.

Cancellation stops future renewals; it does not itself request a refund or delete your account. For purchases billed by Apple, use Apple’s refund request process. Refund eligibility is subject to Apple’s terms and applicable consumer law. Nothing here limits a refund or other remedy required by law.

If a payment fails or a subscription expires, access to paid features may be affected. Subscription cancellation and data deletion are separate; retention is described in our Privacy Policy. Contact us about your account before relying on continued paid functionality after expiry. Price changes will be disclosed in advance, with any consent required by applicable law or Apple’s rules.

Not Legal or Estate Advice

The Service is not intended to provide legal, financial, or estate planning advice. The Service does not create a will, appoint an executor, transfer legal ownership of assets, or replace legally required estate documents. You should consult with appropriate professionals before relying on any content stored or actions triggered via the Service.

Security Disclaimer

Memhold uses reasonable efforts and industry standards to protect your Content. However, no method of transmission or storage is 100% secure. By using the Service, you acknowledge and accept these risks.

Privacy

Our Privacy Policy describes how we collect, use, disclose, and retain personal information, including information about your chosen contacts. Accepting these Terms does not replace separate consent where privacy law requires it.

Software Updates

The Software may update automatically from time to time to improve or enhance features. You agree that Memhold may deliver these updates and that you will install them if necessary for continued use of the Service.

You are granted a personal, non-transferable, non-exclusive license to use the Software solely for using the Service. You may not sell, lease, sublicense, or reverse-engineer the Software, except where permitted by law.

Modifying or Terminating the Service

We may change or discontinue the Service. For a planned discontinuation or a material reduction in paid functionality, we will provide reasonable advance notice and an opportunity to retrieve your Content, subject to applicable law. Urgent security issues or legal obligations may require action without advance notice.

You may stop using the Service at any time. We may terminate or suspend your access if you violate these Terms or risk legal liability. Except where security, law, or protection of others prevents it, we will notify you of a termination and provide a reasonable opportunity to retrieve your Content before deletion. Account closure following your configured release is described above. Retention after closure is governed by our Privacy Policy; these Terms do not promise permanent storage.

Exclusion of Warranties

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” MEMHOLD DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEMHOLD SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. THIS INCLUDES LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF MEMHOLD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability or consumer right that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify Memhold against third-party claims and reasonable resulting costs caused by:

  • Your material breach of these Terms
  • Content you provide that infringes a third party’s rights
  • Your violation of laws or regulations

This obligation does not apply to the extent a claim results from our own breach, negligence, or misconduct. We will promptly notify you of a covered claim and reasonably cooperate in its defense. We will not agree to a settlement imposing an obligation or admission on you without your consent.

Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Unless mandatory law provides otherwise, disputes will be handled in the courts located in Albany County, New York. This choice does not deprive consumers of mandatory protections or rights to bring proceedings in their home jurisdiction where applicable law provides them.

Changes to These Terms

We may revise these Terms periodically. Changes will be posted here with an updated date. We will provide advance notice of material changes by email or in the Service, except where urgent legal or security reasons require an earlier change. The notice will identify when the changes take effect. Continued use after that date constitutes acceptance where permitted by law; we will obtain express agreement where required. If you disagree, you may stop using the Service and cancel your subscription through Apple.

Survival & Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between you and Memhold regarding the Service and supersede any prior agreements. Provisions concerning accrued payment obligations, permitted retention and recipient copies, Exclusion of Warranties, Limitation of Liability, Indemnification, and Governing Law survive termination to the extent needed to give them effect.